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Support
scroll downNeed any questions answered before checkout? Waiting more than 20 minutes but your package still has not arrived? Ask the community/staff on Discord, or for payment support, submit a support ticket on our discord server Click below!
Refund Policy
scroll downAll payments are final and non-refundable. Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible blacklist from all of our servers, and other minecraft stores and all platforms related to BumbleCraft.
Please note that ranks and tags are the only permanent purchases. Keys, Lootboxes and other misc items are gamemode specific.
It could take between 10-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket on our discord with proof of purchase and we will look into your issue in a timely manner.
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